All Products Community Forum

"I have a website related to padded underwear and I’ve noticed that when I try to browse it using Mozilla, the site sometimes gets stuck or becomes unresponsive. Could anyone help me understand why this is happening and suggest a solution?"

Hi there,

I'm using Thunderbird beta (currently 131.0b6) and since the penultimate version, no mail appear in the list of mails anymore. The count of new mails is displayed but not the mails themselves. (Last mail to date: 18/09/2024 at 15:33 – more than 40 mails received since that date, all having been counted but never displayed)

What I checked:

- imap configuration - message filters - deletion of .msf files (with thbd closed) -> all old emails disappear - forced sync of trash and junk folders - displayed unread folders, including 'Show / discusions / ignored' - created empty profiles in the beta version (Debian 12 and Windows 11) => same issue - opened a ticket on Bugzilla (https://bugzilla.mozilla.org/show_bug.cgi?id=1920376)

 I created an empty profile in the stable version (128.2.3esr on Win11 & Debian 12) => no problem

Thanks for any hint you could provide me with

Dear Firefox Support,

I am experiencing an issue with YouTube and some other websites not loading properly in Firefox. The sites continuously try to load but never fully display. I've attached a video link demonstrating the problem for reference: Video Link Video Link.

Could you please look into this issue? I’ve tried clearing the cache and disabling extensions, but the problem persists.

Thank you for your support.

Best regards,

I have reinstalled Thunderbird 3 times in past 3 months (just 2 days ago) but still my drafts keep disappearing or the heading (tittle) is empty. Why? And how do I get my drafts back? I have tried "saving" to the draft folder, but the emails disappear or the heading is empty. There is a good deal of work in the emails that I would love to get back. I am running the latest Thunderbird and on Windows 10/11 and everything is up to date. How do I fix this and get my work back. Thank you for your help. Richard

Occasionally, when using Thunderbird to check my linked Hotmail account messages the preview pane displays the the following; ----boundary_75e27897dff0419baf014a41bcb9dc32-- This happens on all messages that have downloaded since my last login to Thunderbird. All other accounts behave as usual and show the contents of the messages. I can open Hotmail and view the messages without issue. Once I have opened Hotmail and then return to the Thunderbird account everything functions properly, but the previous messages with the error remain unchanged when selecting to preview the contents. Anyone have any knowledge about this as an issue or a solution?

I am testing a private POP3 mail server, so I set up an account in Thunderbird for it. I set it to check for email every minute.

I have since shut the server down, but Thunderbird is giving me no warning that it is unable to fetch new messages for the account, which I find surprising.

What is the expected behaviour?

Crafting a standout Statement of Purpose (SOP) is essential for academic success, and the expertise of the best SOP writers can make a significant difference. These professionals excel in creating personalized, compelling statements that reflect your unique academic journey and aspirations. Expert SOP writers are adept at tailoring your SOP to meet the specific requirements of various programs. Their deep understanding of admissions processes helps highlight your strengths and align your narrative with what committees are seeking. Choosing the best SOP writing services ensures your statement is well-structured, grammatically correct, and impactful. Key attributes of top SOP writers include their ability to personalize content, their detailed knowledge of different fields, and their professional approach. By hiring professional SOP writers, you save time, enhance your application, and increase your chances of acceptance. To find the right SOP writer, look for those with positive reviews, relevant experience, and effective communication skills. Investing in a skilled SOP writer can significantly boost your application and help you stand out in a competitive field. https://www.bestsopwriters.net/

Since Firefox seems to offer respite from 2-step security each time when using the same laptop, what do I have to do to benefit from it. Each time I tap the box to remember this connection but I still get asked to do the extra step.

I just switched my favourite browser from Chrome to Firefox on advice from an Apple Store advisor trying to use less memory. All the IDs and passwords came over, but logging in to known URLs seems not to just happen on their own, and I have to enter them fresh each time along with 2-step security.

I have a 13-inch MacAir 2018, with Somona 14.6.1 MacOs using Firefox 130.0.1.

By the way, I had previously switched to Chrome from Safari that remembered all logins and 2-step security but took a "year and a day" for logins.

Thanks!

Der Datei ist keine App zum Ausführen dieser Aktion zugeordnet. Installieren Sie eine App, oder erstellen Sie auf der Einstellungsseite für Standard-Apps eine Zuordnung, wenn bereits eine App installiert ist.

Win 10 - latest version Linux Mint Cinnamon - latest version

After each restart of Thunderbird, many email tabs appear with empty blank content. Imagine having many open tabs with emails and having to manually search for these emails and reopen them and close the blank email Tabs after every restart to see the content. It's simply hilarious.

And I've had this problem for a year now. Even after a complete reinstallation of e.g. Linux Mint. I have already switched to a Thunderbird fork on Windows, which does not have these problems.

Hello. So, first I have to apologize because I have no idea of the technical names related with browsers so I am going to do my best to explain my issue. I have Firefox pined on my taskbar and when I move my mouse pointer on it, it used to show me all my open tabs in a way that I could see all pages in "miniature". Now, and I don't know why, it shows only a list of the names of those pages. How can I change that? I am sending a screenshot to better expose my issue. Thank you!

Hello,

After a few days I noticed that the option "open with" on the downloads dialog is always grayed out (see the attached picture).

If I go on the settings and tell the browser to not ask and open directly the file, it opens without any problem... (actually it shows an advertisement saying it is an executable file, but when I dismiss it, it opens)

Here are my system setup: Nom: Firefox Version: 130.0.1 Identifiant de compilation: 20240913135723 ID de distribution: mozilla-deb Canal de mise à jour: release Agent utilisateur: Mozilla/5.0 (X11; Linux x86_64; rv:130.0) Gecko/20100101 Firefox/130.0 Système d’exploitation: Linux 6.1.0-25-amd64 #1 SMP PREEMPT_DYNAMIC Debian 6.1.106-3 (2024-08-26) Thème du système d’exploitation: Breeze / Adwaita Binaire de l’application: /usr/lib/firefox/firefox-bin

Does anybody else is having this issue? Any ideas on how can I fix it?

Thanks in advance for all your help,

Best regards, Marc

EDIT: I just tested the behavior on the "base" Firefox-ESR, and it works as expected, as you can see on the 2nd attached file, esr.png... Version: 28.2.0esr Identifiant de compilation: 20240826114743 ID de distribution: mozilla-deb Canal de mise à jour: esr

You know what, I am going to stop using Mozilla Firefox as my default browser, for, it does NOT seem they listen. It is very frustrating and time-consuming NOT having in Edit, on the pages of Firefox, the ability to CAPITALISE (UPPERCASE) word, or words. It seems to me that Firefox does NOT recognise the importance of this, or they just don't give a damn.

Dear Support,

We are seeing some errors appear when we either startup Thunderbird or click on our Inboxes. The errors say "Alert from account info@save********.ca i.4Wr1U6N InvalidParameter id: i.4Wr1U6N_CFR_1' - We get very similar errors repeatedly but with different ids. It is happening to 4 of our inboxes. All of the inboxes are on the same server but when we checked with Hosting Support, which while testing our inboxes were able to experience the same issue on their end as well, here is what they said:

I have confirmed to our Titan Team however, we do not find anything suspicious in the server. The external IMAP logins are passing. Below attached are the login reports. We also checked the IPs used to login to the account and even that is not blocked on our end. Additionally, the error message does not mention Server Error but Parameter Error, and the error looks decoded.

In this case, an offline email client app also logs data and has certain rules and parameters for configuration apart from the normal IMAP and SMTP settings, just like our password configuration (where some characters will not be compatible with one client but will be compatible with another client).

Here, there are no server errors logged, and can't see any failures, as I have shared the login logs. Also, the alert/error message is encoded, which can be only decoded by Thunderbird support. Hence, we from the server side will not be able to look at what exactly is causing this issue, until and unless this error is decoded from the Thunderbird side.

Therefore, we would suggest to contact Thunderbird. I hope the explanation helps.

While waiting on my Bank website to load (was very slow) why did Waiting on www.facebook.com show at the bottom the whole time? I did a screen shot.

How can I completely block Facebook from accessing my system through firefox?